STATUSVIEW REGISTERED USER SUPPORT REQUEST EMAIL TEMPLATE
===========================================================

Copy this entire document and paste it into your favorite
text editor.  Edit in your responses to each question. The
brackets [] are for guidance only.  Use as much space as
needed to answer each question fully.  When you have com-
pleted all responses, open your email composer and paste a
copy of the request into the message window.  Then email
to the address shown below. You may also want to print a
copy for your records.

===========================================================

Email this completed form to: support@idpcorp.com
           With a subject of: STATUSVIEW SUPPORT

1. Network Server type you are using (will use) with 
   StatusView (check one only):

  [ ] Windows 2000 version [             ]
  [ ] Windows NT version [     ]
  [ ] Novell Netware version [     ]
  [ ] Windows 98
  [ ] Windows 95    
  [ ] Windows for Workgroups    
  [ ] Other [                   ]
  
2. Workstation type(s) you are using (will use) with 
   StatusView (check all that apply):

   [ ] Windows 95
   [ ] Windows 98
   [ ] Windows NT version(s) [          ]
   [ ] Windows 2000 version(s) [          ]
   [ ] Windows for Workgroups 3.11
   [ ] Windows 3.1    
   [ ] Other(s) [                                       ]
   
3. Specify no-charge or paid support option: 

    If your 90 day no-charge support period has expired,
    you may receive support for a fee of $45 per incident,
    charged to your MasterCard or Visa. If your 90 day
    period has not expired, you do not need to supply
    credit card information.

    Support option:
      [ ] Registered user within 90 days: No Charge
      [ ] Registered user after 90 days: $45 per incident
    
    Reg Product ID: [                   ]

     Card type: [ ]MasterCard  [ ]Visa  [ ]American Express
   Card number: [                      ]
       Expires: [        ] (MM/YY)
  Name on card: [                             ]

4. Contact information:

    First Name: [                  ]
     Last Name: [                  ]
       Company: [                                      ]
         Phone: [                  ]
           Fax: [                  ]
         Email: [                  ]
              
5. Describe your problem, question, etc.  (Please re-read
   your description after you enter it to make sure you
   have included all relevant information):
   



6. To assist us in providing timely support, please assign
   a priority to your request:
   
     [ ] Information request only
     [ ] Non-critcal problem: some feature(s) don't work
     [ ] Critcal use problem: Can't use StatusView
     [ ] Installation problem: Can't install StatusView

===========================================================

Email this completed form to: support@idpcorp.com
           With a subject of: STATUSVIEW SUPPORT