Important Note:
To request support, please fill out the form below.
If your browser does NOT support forms, please copy this text form into your email composer, fill it out and email to support@idpcorp.com
Information about your network or standalone PC:
What type of network server are you using (or planning to use) with StatusView?
Select server type or NONE Windows NT, specify version: Novell Netware, specify version: Artisoft Lantastic, specify version: Windows 95 Windows for Workgroups Other server type, please specify: NONE - using a single standalone PC UNKNOWN - haven't decided yet
What type(s) of client workstations are you using (or planning to use) with StatusView (check all that apply)?
Windows 95 Windows NT Workstation version(s): Windows for Workgroups Windows 3.1 Other:
Are you running (or planning on running) the 16-bit version of StatusView on any 32-bit systems?
Select only if you have Windows 95 or Windows NT workstations We are NOT using 16-bit StatusView on Windows 95 or NT workstations We ARE using 16-bit StatusView on Windows 95 and/or NT workstations
How many people are there in your organization who are using (or could use) StatusView?
Approximate number of users: Make a selection 1 to 10 11 to 20 21 to 50 51 to 100 101 to 150 151 to 250 Over 250
Specify no-charge or paid support option:
If your 90 day no-charge support period has expired, you may receive support for a fee of $45 per incident, charged to your MasterCard or Visa. If your 90 day period has not expired, you do not need to supply credit card information.
Support option: Select a support option Registered user within 90 days: No Charge Registered user after 90 days: $45 per incident Reg Product ID: Card type: Select a credit card MasterCard Visa American Express Card number: Expires: (MM/YY) Name on card:
Please supply your contact information:
Request By: Company: Phone: Fax: Email:
Describe your problem, question, etc.:
To assist us in providing timely support, please assign a priority to your request:
Request priority: 1. Information request 2. Non-critical problem: Some feature(s) don't work 3. Critical use problem: Can't use StatusView 4. Installation problem: Can't install StatusView
Please be patient!
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